Service Agreement
Last Updated: October 2023
By engaging the budget travel planning services of Mariner's Compass Travel, you're agreeing to the terms laid out below. We're committed to finding you the best deals, but adventure always comes with its own set of rules.
1. Our Planning Services
At Mariner's Compass Travel, we act as your strategic consultant. We provide the blueprints for your journey, including curated accommodation recommendations, transport logistics, and activity scouting. Did you know we verify over 50 data points per itinerary to ensure budget compliance? It's how we keep your costs low without sacrificing the experience.
2. Payments & Fees
Our planning fees are transparent and upfront. While we help you book, we don't hold your funds for third-party vendors. You'll pay airlines and hotels directly using our secure links. This ensures you keep control of your bookings—and your reward points.
3. Cancellations & Modifications
Travel is unpredictable. If your plans shift, our team works to adjust your itinerary within 48 business hours. Please be aware that individual airline and hotel policies dictate their specific refund eligibility. We strongly recommend travel insurance for every trip—it's the only way to truly protect your investment.
4. Liability Disclaimer
Mariner's Compass Travel is a planning service, not a direct carrier or lodging provider. While we vet every recommendation, we won't be held liable for third-party service disruptions or travel delays. We're here to solve the problems, but we aren't the ones flying the planes!
Questions?
If any of this seems confusing, just reach out to us at info@natick.info. We're human, and we're happy to chat.